For information about the prices of our products, please contact your AMC consultant or our customer service team directly.

Yes. AMC uses a direct sales system to provide a personalized, high-quality customer experience. This ensures that every customer receives comprehensive guidance from their personal consultant, helping them understand the features and benefits of AMC products and make the most of them.

AMC provides a 30-year guarantee on pots and pans as well as on the stainless steel components of the Secuquick and EasyQuick. For all other products - Navigenio, Audiotherm, and all plastic parts - there is a 2-year guarantee. In addition, AMC offers a 30-year service guarantee (however, this is subject to a service fee).

The higher cost of AMC products reflects their combination of high-quality materials, innovative technologies and cooking methods, long lifespan, and unique personal advice and support. These factors make AMC products a long-term investment in quality, health, and cooking convenience.

The initial investment often pays off over time through longer product life, energy savings, and better preservation of nutrients in your food.

It is possible to buy individual pots or pans. However, this way you won’t benefit fully from the smart Cooking System. Your AMC consultant will help you choose the option that best suits your needs.

Yes, this is possible. Please contact your AMC consultant who can provide information on available upgrade options.

Visiotherm, Audiotherm and long handles must be removed before using the pots in the oven (they must never be placed in the oven).

The grill function may only be used starting from generation M30. In this case, discoloration of the stainless steel may occur. However, this does not affect the function.

The following maximum temperatures must be observed:

M27 and M28: 150 °C

M29: 180 °C

M30 and M30s: 230 °C / 450 °F

AMC pots and pans made from high-quality 18/10 stainless steel, containing 18% chromium and 10% nickel. This material is known for its durability, resistance to corrosion, and easy cleaning. The stainless steel ensures optimal hygiene, is dishwasher safe, and - thanks to the Accutherm base, which combines stainless steel with an aluminum core - provides even heat distribution and excellent heat retention.

AMC products do not use any coatings.

Yes, AMC holds patents for its innovative cooking technologies and product designs.

All pots and pans from the M29 series (1996) onward are induction-compatible.

Extensive scientific studies have shown that under normal household cooking conditions, no nickel from high-quality stainless steel cookware is transferred to food. This also applies to very acidic foods, such as rhubarb, sauerkraut, or spinach. The nickel levels in the food after cooking remain the same as before cooking

We do not make any recommendations regarding preservation methods, as various factors influence the success of the process.

You can safely store cooked food in the pot in your refrigerator. Just be a little careful with very salty dishes, as they may cause small spots of corrosion over time. These tiny marks do not affect the function but are unsightly.

For deep-frying, we recommend using a HotPan in most recipes, where we also specify the most suitable amount of frying oil. When deep-frying with AMC, the oil is heated to the optimal temperature (frying symbol) without overheating. Please follow the quantities indicated in the recipes

AMC products are made of high-quality stainless steel with the special Akkutherm capsule base and a well-fitting lid. This is combined with the ingenious temperature measurement and display by Visiotherm and Audiotherm, because the correct temperature when heating, cooking, and roasting is essential with AMC.

This makes cooking without added water possible: the base quickly absorbs heat, stores it efficiently, and distributes it evenly to the food. During cooking, a closed cycle forms between the pot base, cooling rim, and lid, which prevents steam from escaping and ensures that food cooks in its own juices. This preserves nutrients and the natural taste of the dishes.

When roasting without added fat, the perfect heating temperature and the high-gloss polished structured base of AMC pans provide excellent frying properties without any coating. This enables low-fat, healthy frying while preventing food from burning.

Cooking and roasting become even easier with the Navigenio – it allows you to cook with precise temperature and time control, almost without any intervention. For more details, contact your consultant and browse the AMC Cook & Go app.

All of our recipes are available in the Cook & Go app, which can be downloaded from both the Apple App Store and Google Play Store.

The AMC Secuquick Softline quick-cooking lid is perfect for a wide range of dishes that need to be prepared quickly and gently. It turns AMC pots with a diameter of 20 cm or 24 cm into pressure cookers, reducing cooking times by up to 80% and saving up to 50% energy.
Recommended dishes for the Secuquick:

Cooking with "turbo mode"

Meat dishes:
Braised dishes like goulash, braised beef roast or beef roulades, or lamb leg become tender and flavorful in a fraction of the usual time.
The "turbo mode" is also perfect for cooking beef or poultry, as well as for preparing meat broths.

Legumes:
Dried peas, brown lentils, beans, and chickpeas, which traditionally require a very long cooking time, can be cooked particularly quickly in the Secuquick and become tender in just a few minutes.

Soups and stews:
Perfect for hearty soups and stews such as pea soup, minestrone, or potato soup. Ingredients retain their nutrients and flavor while cooking time is significantly reduced.

Cooking with "soft mode"

One-pot dishes:
Dishes that combine all ingredients in one pot, such as risotto or one-pot pasta, turn out perfectly in the Secuquick—quickly, easily, and energy-efficiently. You can find many great recipes for this in the AMC Recipe World.

Vegetables:
Fresh vegetables like broccoli, cauliflower, or carrots and as well jacket potatoes, can be gently cooked in "soft mode" , vegetables and potatoes are cooked quickly, which helps preserve their vitamins and minerals.

Frozen foods:
Frozen vegetable mixes can be quickly thawed and cooked.

These spots are traces of albumin, a protein which can appear when roasting meat or fish or cooking rice. They can be easily removed with a mild acidic cleaner and a sponge.

The Secuquick quick-cooking lid can be cleaned by hand or in the dishwasher. It’s important to always disassemble it first: unscrew the bell nut, separate the upper and lower lids, and remove the sealing ring. Clean all parts individually, either by hand or in the dishwasher. Afterward, make sure all parts are thoroughly dried before reassembling

If the Secuquick won’t be used immediately after cleaning, the sealing ring should not be reinserted. Instead, place it loosely on top of the Secuquick to prevent odors and allow ventilation. Before the next use, simply place the sealing ring correctly into the lower lid.

For best results, please follow these tips:
-Egg dishes always require some fat (either in the pan or in the batter).
- Breaded foods always need plenty of fat to turn golden brown and crispy.
- Fish skin must be completely dry or brushed with oil.
Always use the correct heating method specified in the recipe (heating up to the roastng window, heating without the lid, or the drop test for the oPan).

All AMC products from the M29 series onward are dishwasher safe, with the exception of the Audiotherm and the mobile cooking plate Navigenio.

For the Secuquick softline, cleaning in the dishwasher is particularly recommended, as the cleaning of the mechanical locking system achieves significantly better results in the dishwasher.

If, after changing the battery in the Audiotherm, the acoustic function no longer works, this may have various causes:

- Incorrect battery polarity: Check whether the battery has been inserted correctly, especially the polarity (+ and -).
- Contact problems: Carefully clean the battery contacts to ensure they connect properly with the battery.
- Software reset required: It may be necessary to reset the Audiotherm. Instructions for this can be found in the user manual.

If these steps do not help, the device may be defective and you should contact customer service.

If your Audiotherm comes into contact with water, please switch it off immediately. Open the battery compartment, remove the batteries, and carefully dry off any visible water. Then leave the Audiotherm open to dry at room temperature for at least 2 days.
After 2 days, insert new batteries. If the device still doesn’t switch on, please contact our customer service team.

First, check if the batteries need to be replaced. If the device still doesn’t connect afterwards, contact our customer service team.

“P” is a short, energy-saving power program developed especially for dishes like rice prepared with the Secuquick. The actual cooking time is only 20 seconds. Afterwards, the pot is placed in a separate upside-down lid, where it releases pressure on its own and continues cooking the dish gently using residual heat.

The turning point indicates the perfect moment to flip your food when roasting or deep-frying with the lid on.

Contact your personal consultant, who is your main contact for AMC products, repairs and replacements. If you do not have direct contact with a consultant, reach out to AMC customer service.

Describe the problem in detail, state which product is affected, and, if possible, add photos of the defect.

AMC offers a 30-year warranty on stainless steel products. The consultant or customer service will check if the defect is covered.

For products outside the warranty period, a chargeable repair or replacement may be offered. Repairs are carried out either directly by AMC or by an authorized repair service. The consultant or customer service will inform you about the next steps.

The inner and outer lids of the Secuquick are secured with a large bell nut on the inside. The Secuquick sealing ring must be placed so that the embossed wavy line faces the lid, and then pressed all around with your fingers.

Instructions for checking the valve seals can be found in the user manual under “4.3 Assembling the Secuquick.”